Ahmed AbdelHakim Ahmed Mahmoud

28 Hawkins Wood Drive, Greystones, Co.Wicklow, Ireland

Tel: +353 876182097

Email: ahmed.abdelhakimahmed@hotmail.com

Objective

To get a challenging career opportunity within the field of communications which enables me to utilize my academic background and my experience which I get it from many courses in order to be able by my diligence to improve any work I take and make a progress for the company I serve in.

Personal Data

Date of birth      :   01/20/1986

Place of birth     :   Helwan

Nationality        :   Egyptian

Sex                    :   M

Military Status  :   Postponed

Marital status    :  Married

Religion             :  Muslim

Medical Record  :  Fit 

Schooling

·         pre schooling: Primary, Preparatory   El Nagah School at Maadi.

·         secondary school: El Ibrahmiaa School for superiors at Garden city.

·         university : Helwan University Faculty of Engineering and Technology.

Qualifications

• Juniper Automation and DevOps, Associate (JNCIA-DevOps) 04/06/2020
• Juniper Network Certified Internet Expert Data Center JNCIE DC #309 lab exam 12/08/2019
• Cisco Certified Internet Expert Data center CCIE-DC written  08/28/2018
•  Juniper Network Certified Design associate JNCDA 06/29/2018
• Juniper Network Certified Internet Professional Data Center JNCIP DC 13/12/2017
• Juniper Networks Certified Internet Expert Service Provider JNCIE SP #2602 lab exam 13/2/2017
• Cisco Certified Internet Expert Routing and Switching  Lab exam CCIE-RS 12/19/2015
• Cisco Certified Internet Expert Routing and Switching  written exam CCIE-RS 08/15/2015
• Brocade Certified Ethernet Fabric professional – BCEFP 150-820 12/11/2014
• Cisco certified Internet Expert Service Provider lab exam CCIE-SP  ID #44834 09/21/2014
• Cisco Certified Internet Expert Service Provider written exam CCIE-SP 03/15/2014
• Cisco Certified Design Professional – CCDP
• Designing Cisco Network Service Architectures (ARCH) 07/22/2013
• Juniper Networks Certified Internet Professional – JNCIP-SP 05/16/2013
• Designing for Cisco Internetwork Solutions-CCDA 02/04/2013
• Cisco Certified Internetwork Professional – CCIP
• Troubleshooting and Maintaining Cisco IP Networks – TSHOOT 12/10/2012
• Cisco Certified Network Professional – CCNP
• Implementing Cisco Quality of Service 10/20/2012
• Implementing Cisco IP Routing 09/29/2012
• Cisco Certified BGP & MPLS 06/19/2012
• Juniper Networks Certified Internet Specialist - JNCIS-SP 05/22/2012
• Cisco Security IINS Certified 03/29/2012
• Juniper Networks Certified Internet Associate JNCIA-JUNOS 10/27/2011
• ITIL v3 certified 09/20/2011
• Cisco certified BCMSN (Switching)   07/31/2010.
• Cisco academy BSCI (Routing) certified 01/15/2010.
• Cisco certified network associate – CCNA 10/03/2007.
• B.Sc in Electronics and Electrical Communication Engineering Faculty of Engineering and Technology with grade good 2009

Graduation Project

The Communication of VPN Users via Secured Wireless LAN with Multi Media Application.

Implementation of Computer Network with Windows Server 2003 Enterprise edition as Infrastructure with mail box (Exchange Server 2003) and With Security System (ISA Server 2006 and enable VPN users to connect from external network and With Applications like VOIP and Video Conference.

Grade: Excellent

Experience

Work as Network Engineer at Google Ireland from 28/02/2019 till now.

            Job Description:

• Engage in and improve the whole lifecycle of networks from inception and design, to qualification and validation, through deployment, operation, and optimisation.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Work with other team members and groups to analyse requirements or potential problems and proactively develop solutions and policy recommendations.
• Partner with Google’s internal application groups and design network infrastructure which meets their networking requirements.
• Lead development of Google’s production network infrastructure through published engineering design documents and specifications, lead the requirement analysis, engineering design, and solution development of Google’s production network infrastructure.
  

Work as Senior IP Solution Design at Three Ireland from 03/19/2019 till 15/02/2022.

            Job Description:

• Design and develop technical solutions for business projects as well as operational infrastructure.
• Working with various Network/Telephony Teams on all operational and technical improvements.
• Responsible for network and service enhancement for operational services.
• Produce HLD/LLD for new projects.
• Produce deployment plan for new implementation and change.
• Working on automation framework and tasks that will be a part of deployment and operational excellence – Ansible & SLAX.
• Design/Enhance Internet traffic for THREE with Cache providers and upstream providers.
• Lead Internet Transit and data domain projects.
•  Working closely with the operation teams (OPS-NOC & OPS- Engineering) for enhancing service                     availability and service monitoring.
• Responsible for validating new services and design.

Work as Network Development Engineer at AMAZON from 03/06/2017 till 04/10/2019.

            Job Description:

• Responsible for planning, deployment, supporting and delivering capacity to AMAZON’s data centers
• Hand on experience on all Juniper Platforms MX-M-QFX-PTX
•  Work closely with our automation teams in defining the tools that allow us to scale at unprecedented volume. 
• Process Improvement to expedite capacity delivery.
•  Develop your own ways and means to automate away any common or repeatable tasks.
• Scale the network across multiple global Datacenters.
• Be responsible for deploying network infrastructure across all of our network fabrics that supports the Amazon Retail Service, Kindle, Payments and multiple AWS services.

Work as Global Service delivery IP Solution Architect at NOKIA from 04/13/2015 till 02/28/2017.

            Job Description:

• Responsible for planning, implementation, supporting and delivering IP Solutions to NOKIA’s customers in place in the world.
• Hand on experience on all Juniper Platforms MX-T-M-EX
• Hand on experience on all Cisco platforms.
• Lead migration projects to CISCO asr9k.
• Upgrade customer network to CISCO asr9k.
• IP MPLS network modernization from other vendors to Juniper.
•  IP backbone and core designer for the NSN network supporting the Telecom operator and service providers.
•  Translating the customer needs into technical solutions, Performing design, maintenance, optimization.
• Auditing for the backbone network to meet the requirements and the services provided by NSN worldwide.
• Provide customers with LLD and HLD.
•  IP Planning for Cisco and Juniper Backbone network..
•  IP Backbone Optimization for Cisco and Juniper Networks.
•  IP Planning for DCN Solution for MW,SDH and DWDM networks.
•  Support for All Various IP technology (Routing Protocols, MPLS, and Switching).
•  IP planning for Universal MGW, MSS,RNC/BSC, packet core(SGSN,GGSN) , LTE

Work as part time Network Consultant in Academy Tech (Service Consultant and Training) in Turkey for projects located in Middle East, Africa and Europe from 10/01/2014 till now

              Job Description:

•           Provide service consultancy and Training for Mobile Operators and Internet Service Providers in Middle East, Africa and Europe.
•         Provide service Training in Cisco at Customer site.
•         Service Enhancement Projects for larger Enterprises and providers Network.
•         Prepare, plan and design for new implantation technology.
•         Participate in Migration Scenarios.
•         Onsite customer support for ASR9k upgrade and outages.

Work as Senior Data and Packet Core Network Engineer at Equinox International for France Telecom Project based in Mobinil Mobile operator from 02/01/2014 till 04/09/2015

            Job Description:

• Ensure prescribed configuration baselines are established & all changes to these baselines are formally managed in accordance with Configuration Management procedures and tools.
• Service optimization for new and existing network nodes to ensure service stability.
• Responsible for designing and implementation new technology.
• Install and maintain International links with upstream providers.
• Maintain and upgrade International Gateways.
• Document all Mobinil network change activities.
• Apply network policies and standards.
• Manage inventory as well as tracking in-service network equipment.
• Ensure that all services and technology in both terms Availability/Performance is working properly.
• To be involved in any network modeling and simulation to deliver Internet and intranet functionality.
• Monitor the network and ensure all network nodes meet the defined availability, Standards and Service Level targets for the different services carried over the data network.

Work as Core Provisioning Network Engineer in TE Data ISP (Internet Service Provider) From 09/01/2012 till 01/30/2014

            Job Description:

• Ensure prescribed configuration baselines are established & all changes to these baselines are formally managed in accordance with Configuration Management procedures and tools.
• Interface directly with vendors for new service and technology implantation.
• Install, Configure and activate International links with upstream providers.
• Maintain and upgrade International Gateways.
• Document all TE DATA network change activities.
• Apply network policies and standards.
• Manage inventory as well as tracking in-service network equipment.
• Ensure that Customer’s SLA (Service Level Agreement) in both terms Availability/Performance is meeting according to TE DATA Contract with its customer.
• To be involved in any network modeling and simulation to deliver Internet and intranet functionality.
• Monitor the network and ensure all network nodes meet the defined availability, Standards and Service Level targets for the different services carried over the data network.

Work as Enterprise Network Technical Support Engineer in TE Data ISP (Internet Service Provider) From 08/01/2010 till 08/30/2012

     Job Description:

• Provide technical solutions for enterprises.
• Service enhancement project for Enterprise Customers.
• Enterprise Services (Leased Line-VPN-ISDN-Mail and Domain).
• Monitor TE Data Network including Edge and core devices.
• Monitor international Links.
• Install, Configure and maintain L1, L2, L3 modems.
• Manage Network From PE (Provider Edge) to CE (Customer Edge).
• Interact With all devices Like Routers (Cisco, Juniper), Switches (Cisco) and DSLAM (Alcatel, Huawei).
• Provide Solutions for internal network for client.
• Ensure agreed level of availability is provided.
• Review and set SLA with standard and non-standard forum.

Work as technical support in TP Egypt ( Teleperformance ) in DELL project From 01/10/2010 till 07/14/2010                                                 .           

        Job Description:

• Working in DELL vendor on behalf of Middle East.
• Represent DELL in Saud Arabia, Oman, Qatar, Egypt, Kuwait, Jordan, El Bahrain and UAE.
• Resolve customers’ complaints.
• Handling customers’ inquiries completely and accurately.

• Deal directly with DELL to solve products issues.

• Follow up with DELL SERVICES CENTERS in whole Middle East.

Work as technical support in ECCO Company (Egyptian contact center out sourcing) in Egynet and Nile on Line project from 08/05/2009 till 01/09/2010.

Job Description:

     Working in Etisalat Company under the process of merging Egynet ,Nile On Line , Soficom and all     

     follower Internet Service Provider companies as technical support CTS1 (Customer Technical Support   

    1.st line) for trouble shooting network problems such as:

• Frame relay.
• SDSL (Synchronous Digital Subscriber Line).
• ADSL (Asynchronous Digital Subscriber Line) (local loop) IP / user name &    password.
• ADSL (splitter).
• And figure out the hardware problems at network field.

·         Handling calls for EgyNet customers.

·         Troubleshooting the Network over the phone (Frame Relay: connectivity between banks and companies and DSL problems: ADSL& SDSL).

·         Handling customer's inquiries completely and accurately.

·         Working under oracle application CRM (customer relationship manager).

·         Resolve customer's complaints and problems.

·          Observing the agents, solve all kind of problems facing the agents or the work.

Training Courses

• Gsm and Gprs advanced Course From 06/20/2006 to 07/20/2006 Jelecom Panasonic company.
• CDMA IS-95 &UMTS  Advanced Course From 11/19/2007 to 12/19/2007 faculty of engineering Ain Shams university in cooperation with Jelecom Panasonic.
• Network Basics from 08/02/2006 to 10/10/2006 Jelecom Panasonic.
• CCNA Course from 06/20/2007 to 09/25/2007 YAT.
• VOIP (Voice over Internet Protocol) From 07/06/2008 to 08/06/2008 Jelecom Panasonic.
• MCSE customize course (server 2003- Exchange 2003 - win XP – ISA 2006 course duration 70 hours.
• Technical Course in Ecco Company.
• Soft Skills and Customer Service Course in Ecco Company.
• CCNP (BSCI-ROUTING) at CISCO Academy at A.U.C from 11/18/2009 to 01/15/2010.
• CCNP (BCMSN-SWITCHING) at NCS from 02/11/2010 to 04/14/2010.
• CCIP (BGP) at NCS from 12/14/2010 to 02/01/2010.
• CCIP(MPLS) at NCS from 02/24/2011 to 04/05/2011
• IP Telephony/VOIP Implementation at National Telecommunication Institute From 03/13/2011 to 03/17/2011
• Presentation Skills Course at TE-Data Company From 03/30/2011 to 03/31/2011.
• Leadership and Team Management Diploma at EDU.Master from 07/01/2011 to 07/03/2011.
• IINS at Global Knowledge from 12/04/2011 to 12/08/2011.
• JNCIS Course form 02/12/2012 to 04/14/2012
• Avaya Basics Administration from 05/20/2012 to 05/24/2012

Languages courses

·         English Course (Intermediate &Advanced   301,302,303,304,401) AUC From 07/05/2007 to 05/05/2009 Complete general course.                          

·         French Course (From level 1 to level 9) LDC  From 07/11/2007 to 06/20/2008

·         Private French Course 10/05/2008 to 20/05/2009

·         English Course Advanced Level  CIC From 03/29/2010 till  07/28/2010

·         French Course at MODLI from 05/14/2011 to 11/22/2012.

·         French Course at Centre Francais de culture from 01/07/2012 till now

·         IELTS General Exam 6.5 06/08/2013

·         Foreign Languages:

                                                  Spoken                  Written

English                                  Excellent                          Excellent

French                                Good                    Very Good

Training Companies

• Egypt Air.
• Quick Tel.
• ISCC.
• Leader Technology.

Computer Skills

ICDL Course   Ministry of communication from 02/10/2008 to 04/25/2008

Hobbies

• reading
• travelling
• tennis

Referees

·        Eng.Ahmed Alaa Network Planning Section Head at TEData  Tel: +201002105575

·         Dr.Maged Fakry  Instructor at American University in Cairo  Tel : +20109640334

All Credentials Will Be Presented Up On Request.